To cancel / postpone your booking due to COVID-19 restrictions (if first date of travel 24hrs+ away) fill out the form below.

2 September 2020

As per Government advice, any person that has been in a declared COVID-19 hotspot within the past 14 days must not enter Queensland. Effective from 1am on Saturday 8th August, all local government areas in New South Wales (NSW) and the Australian Capital Territory (ACT) will be declared COVID-19 hotspots.

All of Victoria and Greater Sydney are currently declared COVID-19 hotspots. 

Find out more about Queensland border restrictions.

There will be no cancellation charges when travel up until 31st October 2020 is cancelled or postponed due to COVID-19 restrictions.

Check here to see more information on current COVID-19 Hotspots.

Queensland residents please check the Contract Tracing information from the QLD Government regularly and continue to be diligent with social distancing, washing hands and staying home if you are sick.  


30 July 2020

Before you travel please ensure you are permitted to do so. If you are from a QLD Government deemed 'Hot Spot' or Victoria please contact us via email to cancel or reschedule travel dates. There will be no cancellation charges when travel up until 30th September 2020 is cancelled or postponed due to COVID-19 restrictions.

Check here to see more information on current COVID-19 Hot Spots.

Queensland residents please check the Contract Tracing information from the QLD Government regularly and continue to be diligent with social distancing, washing hands and staying home if you are sick.  


26 June 2020

The QLD Government announced that from Monday the 1st of June at noon general access to North Stradbroke Island will be reinstated.  More information on the Roadmap to easing Queensland's restrictions can be found here.


View current timetables